Introduction
OneGMR consists of a comprehensive set of reports that will provide valuable insights into your establishment, its transactions and status, as well as relevant details about the chargeback lifecycle.
Global Merchant Reports provide transactional, and settlement reports for operations processed through Getnet.
What we offer?
Global Merchant Reports
The Global Merchant Reports (GMR) are a set of reports that will be provided to every merchant, covering their informational needs regarding transaction settlement and reconciliation, with the objective of promoting their self-service and autonomy.
Simplify your transaction management
Our unified set of reports simplify the reconciliation process, empowering merchants to take control of their business by providing a comprehensive view of the entire transaction and financial movements lifecycle through 6 domains. 
Achieve self-sufficiency
Our reports provide merchants with the information they need for transaction and payout reconciliation, promoting self-sufficiency and autonomy to perform their own analysis and make informed business decisions
Reporting for Merchants of all sizes in everywhere
Our reports are available for download (SFTP) cover all customers – from small to large merchants. Providing the reconciliation of diverse business activities in different countries, in a single set of reports.
Goals
Flexibility: Allows merchants to choose from a series of different perspectives and receive transactional and operational information to understand their business and support their day-to-day activities.
Industry-Specific Adaptation: By incorporating industry-specific data analysis, the OneGMR provides merchants with insightMerchant´s unique experience, regardless of the country where transact with Getnet.s into payment trends unique to their industries. This enables businesses to make informed decisions and gain a competitive edge.
Enhanced Decision-Making: With access to trustworthy data extractions, merchants can gain deeper visibility into their business performance. The OneGMR empowers merchants to measure and analyze their business performance effectively. This enables data-driven decision-making and the identification of areas for improvement.
Unique experience: Merchant´s unique and standardized experience, regardless of the country where transact with Getnet.
Multi-option delivery Integration: The OneGMR allows merchants to select the best approach to integrate and retrieve their information from GetNet Tech’s environment. Such friendly proposal enables merchants to leverage the data in their existing workflows, perform deeper analysis, and unlock new possibilities.
Cost and Time Savings: By providing a centralized and customizable reporting solution, the OneGMR Extended helps organizations save time and effort in compiling and analysing data manually. This automation reduces the administrative burden, streamlines reporting processes, and ultimately contributes to cost savings.
Data Validation & Data Rejected: A data validation layer and a service has been developed that runs before data is sent to merchants . This minimizes complaints and incidents. Merchants are notified in advance of incorrect or inconsistent data.
Multi-tenant and Multi-country: The OneGMR global solution implements of embody multi-tenant and multi-country approach to deliver the global vision expected by the company.
Business growth and scale: The OneGMR global solution considered the business growth and scale of the GetNet Tech platform. The scenarios of growth and scalability and reliability and performance and monitoring, SLA were considered during the development of the architectural solution design.
Patterns and Cyber Security: The OneGMR global solution implements GetNet Tech patterns for the development, cyber security and infrastructure.
Reprocessing: The global OneGMR solution provides on-demand or massive reprocessing of reports/files.
Resend: The global OneGMR solution provides for the resending of previously processed files/reports.
What we cover?
The data domains have been defined with the objective of providing a complete and useful view on all the transactions and financial movements related to a merchant.
With the objective of helping merchants reconcile their transactions through different data domains that cover the lifecycle of the transactions and financial movements as well as other relevant information such Chargeback lifecycle.
Merchant Information
Definition
Summarizes all Sellers under a Merchant, including details like location, typology, affiliation status, last activity date, and settlement account.
Countries
Available to customers in Mexico and Argentina.
Transactions Information
Definition
Indicate all transactions authorized through GetNet's platform. This report presents either approved or denied transactions by issuers detailing merchant information, purchase information, transaction type, card data, and when and how it occurred. In case a transaction is denied, shall be presented reasoning for void.
Countries
Available to customers in Mexico, Argentina and Chile.
Transactions Settlement
Definition
Covers processed transactions presenting details regarding commission and feeds details, tax information, merchant and sellers’ information’s, transaction identification, purchase details, payout movement identification and settlement information. Moreover, information of chargeback and financial adjustments related to transactions are presented.
Countries
Available to customers in Mexico, Argentina and Chile.
Movements Settlement
Definition
Details billing processes, including all merchant revenues and charges, additional fees like monthly charges and adjustments, batch-grouped settlement transactions and reconciliation information for payout movements and settlements transactions.
Countries
Available to customers in Mexico, Argentina and Chile.
Chargeback Information
Definition
Details transactions that resulted in a chargeback to the merchant, including the chargeback cycle, status, and all related information about the original transaction, such as case reason and amount. The chargeback report will show disputes that are under review. Once the process is complete, the dispute will no longer be shown in this report, but rather in the reports relating to the customer's financial transactions.
Countries
Available to customers in Mexico and Argentina.
Features by Region
| Report | Mexico | Argentina | Chile |
|---|---|---|---|
| Merchant Information | ✔ | ✔ | |
| Transactions Information | ✔ | ✔ | ✔ |
| Transactions Settlement | ✔ | ✔ | ✔ |
| Movements Settlement | ✔ | ✔ | ✔ |
| Chargeback Information | ✔ | ✔ |
Audience
OneGMR can provide reports naturally for Merchant, but also for Conciliator and Gateway/Orchestrators.
MERCHANT
Any business, whether physical or digital, that accepts payments for goods or services. A merchant can operate under different models, such as retail, e-commerce, marketplace or services, and usually relies on acquirers, payment gateways or facilitators to process transactions with credit cards, debit cards and other forms of digital payment.
CONCILIATOR
It is a service provider responsible for performing financial reconciliation based on information from Payment Institutions (Getnet) contracted by the client (Merchant) and its Financial Institution to ensure the end-to-end payment flow. It is responsible for identifying discrepancies between the movement of authorizations made and the payment deposits related to these transactions, in addition to charging fees and services.
The Conciliator receives all reports available to the client.
GATEWAY/ORCHESTRATORS
It is the technology service provider hired by the client (Merchant). Responsible for connecting/integrating with Payment Institutions (Getnet), hired to authorize transactions in online purchases. It transmits confidential payment information, implementing security policies and facilitating transaction authorization.
The Gateway only receives Transactions Information and Chargeback Information reports.