Introduction to Automatic Debit

Automatic Debit is a specialized collection service designed for merchants to automate their recurring billing processes. By utilizing this functionality, you can ensure that payments are collected on their scheduled due dates, significantly reducing delinquency and simplifying your administrative overhead.

This solution allows you to manage the collection of service fees or subscriptions by submitting batch files through the Merchant Portal, ensuring a consistent and predictable cash flow without the need for manual individual transaction entries.

The Operational Workflow

The lifecycle of an Automatic Debit operation is centered around a batch processing system. It begins with the merchant preparing an Input File containing all necessary transaction details for a specific processing date. Once this file is uploaded via the Merchant Portal, the system performs an immediate format validation.
Valid records are then queued for a processing window on the date specified in the file. Following the execution, the system generates an Output File containing the submitted records—including approvals, rejections, and any invalid entries—allowing for seamless reconciliation with your internal systems.

Key Advantages

Automating your collections through this channel eliminates manual intervention in daily billing cycles, allowing your team to focus on higher-value tasks. By ensuring that collection attempts are made automatically on the due date, you improve your authorization rates and liquidity. Furthermore, the system is built for scalability, supporting high-volume operations of up to one million records per file. Using recurring payment logic also ensures that transactions are correctly identified by card brands, which further optimizes the success rate of your billing cycles.

Supported Brands and Methods

The matrix below shows the currently supported brand and card-type combinations for Automatic Debit.

Visa CreditVisa DebitMastercard CreditMastercard DebitAMEX OptblueAMEX SwitchNaranjaCabal

Operational Standards and Logic

Successful integration with the Automatic Debit service depends on adhering to a set of fundamental processing rules:

  • Submission Lead Time: To be included in a nightly processing window, files must be submitted at least 24 hours in advance of the target date.
  • Processing Consolidation: Each uploaded file must correspond to a single processing date for all included records.

Next Steps

Use the related guides below to move from overview into day-to-day operation.